Tell us
Message us within thirty days of delivery and say which order it was. No form, no photographs of your gym bag required.
Delivery & returns
Malaysia only. Two to five days.
We ship within Malaysia and nowhere else. Delivery is free everywhere in West Malaysia, and a flat RM 15 to Sabah and Sarawak. Every order is tracked, and every pack is covered by the thirty-day smell test.
Where we deliver
Three zones. One flat fee.
West Malaysia
Peninsular Malaysia, including Kuala Lumpur, Penang and Johor Bahru.
2–3 working days
Free
Sabah
Flat rate per order, no matter how many packs you buy.
3–5 working days
RM 15
Sarawak
Flat rate per order, no matter how many packs you buy.
3–5 working days
RM 15
Working days are Monday to Friday, excluding Malaysian public holidays. Your tracking number is emailed as soon as the courier collects the parcel. We do not ship outside Malaysia.
The smell test
Thirty days. Opened packs included.
Put a pod in the worst-smelling thing you own. If your bag does not smell different within thirty days, we refund the order — even if both pods are out of the shell and already in your boots.
Unopened packs can go back for any reason at all within the same thirty days. Damaged or wrong items are replaced at our cost, with no return needed.
How a return works
Three steps, no paperwork.
Send it back
We reply with the return address. Opened packs are fine — the guarantee only means anything if you have actually used the pods.
Get refunded
Once the parcel reaches us, the refund goes back to your original payment method within five working days.